Transaction Coordinator
Job Responsibilities
Oversee all aspects of the buyer and seller transactions from executed purchase contract to closing and effectively manage the administrative tasks involved in closing a sale
Follow the TC process from contract to close. Begin with an introduction email to all parties and follow the process step by step for every transaction.
Provide exceptional customer service throughout the entire closing process
Be the first point of contact/resource for all questions that arise throughout the closing process Act as a liaison between the clients, agents, title/escrow companies, and mortgage lenders throughout the transaction with frequent communication
Communicate and check off check-list regularly with the client to educate them on the transaction process, send reminders, check-in on needs or questions, and provide updates and “next step” expectations
Coordinate processes with title/escrow, mortgage broker, and agents
Communicate with the agent consistently throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
Communicate to title company throughout the transaction with any and all updates
Communicate to the lender throughout the transaction with any and all updates. Ensure the lender has complied with timing requirements
Coordinate inspections, assist in gathering bids and repair estimates, and coordinate completion of repairs
Understand the contracts in order to summarize all important terms, conditions, and contingency dates
Manage all contingency deadlines in the contract and follow up with individuals as needed to ensure all deadlines and contingencies are met
Maintain accurate and compliant files for all transactions
Submit all necessary documentation to office broker for file compliance
Schedule and coordinate closings/signings, moving, and possession schedules
Follow up with clients after the sale to check-in and request a testimonial
Update and maintain all clients records in the company CRM or database
Create and implement systems and processes focusing on the creation of more efficient and inexpensive processes that provide consistency, scalability, clarity, and customer service
Requirements
2+ years experience in transaction coordinator role
Eagerness to support others and create best in class client experience
Real Estate license
Proficiency with MLS and all microsoft applications
Take the next steps by following the instructions below:
1) Click here to schedule a meeting
2) Complete this brief Personality Test
3) Forward results of your test to hello@mdreteam.com